Privacy policy

Privacy Policy

Last updated: September 8, 2026

JEXON ("JEXON," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase through our online store.

1. Information We Collect

When you visit our website, place an order, create an account, contact us, or otherwise interact with our store, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction information

  • Order details

  • Product preferences and shopping activity

  • Information you provide when contacting customer support

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, and information about how you interact with our website.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Process payments and transactions

  • Arrange shipping and delivery

  • Provide order confirmations and updates

  • Respond to customer service requests

  • Process returns, refunds, and exchanges

  • Improve our website, products, and services

  • Prevent fraud, abuse, and unauthorized activity

  • Maintain website security

  • Comply with applicable legal and regulatory requirements

  • Send promotional or marketing communications where permitted by law

3. Payment Information

Payments made through our online store are processed by third-party payment providers.

JEXON does not intentionally store your complete payment card number or security code on our own systems. Payment information may be collected and processed directly by the payment provider according to its own privacy policy and security practices.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to help our website function properly, remember preferences, understand website usage, and improve your shopping experience.

Cookies may also be used by certain third-party services that support our website, analytics, advertising, or marketing activities.

You can adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some website features.

5. How We Share Information

We may share information with trusted third-party service providers when necessary to operate our business and provide services to you.

These service providers may include:

  • Payment processors

  • Shipping and delivery providers

  • E-commerce and website service providers

  • Analytics providers

  • Customer support services

  • Marketing and advertising service providers

We may also disclose information when required by law, legal process, or government authority, or when necessary to protect our rights, customers, website, or business.

We do not sell your personal information for money.

6. Third-Party Services

Our website may use third-party services and applications to provide payment processing, shipping, analytics, advertising, customer support, or other business functions.

These third parties may collect or process information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

9. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Opt out of certain marketing communications

  • Request information about how your personal information is used or shared

To exercise a privacy right, please contact us using the information provided below.

10. Marketing Communications

If you subscribe to receive marketing communications from JEXON, we may send you information about products, promotions, offers, and other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Even if you opt out of marketing communications, we may still send you necessary transactional messages, such as order confirmations, shipping updates, refund notifications, or customer-service communications.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.

12. International Visitors

JEXON is an online store serving customers in the United States. Depending on where you access our website from, your information may be processed in countries other than your own.

By using our website, you acknowledge that your information may be processed in accordance with applicable laws and this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, legal requirements, or privacy practices.

When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this page periodically for the latest information about our privacy practices.

14. Contact Us

If you have questions about this Privacy Policy or how JEXON handles your personal information, please contact us:

JEXON
Phone: +1 330 520-2772
Email: info@jexon
Address: 36 W 38th Street, New York, NY 10018, USA